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More information about the client portal

Security alert

A number of fraudulent emails have been distributed recently that appear to be sent from The Rock Building Society. These emails may contain a link or contain an attachment, and may try to convince you to provide or update your internet banking details.

The Rock Building Society would never send emails such as these, or request your details via email. We strongly advise that you never follow any links or open attachments, and to delete these and any other suspicious emails.

The Rock's internet banking system and Capricorn Investment Partner's client portfolio system both use 128-bit SSL encryption to protect your information.

Check that you are linked to the correct site by:

  • looking for a locked padlock symbol in the bottom right-hand corner of the browser, and
  • double-clicking the padlock symbol to check the SSL certificate

Capricorn Investment Partners is not aware of any scam emails that directly target our clients.

If you have any questions relating to fraudulent emails from The Rock, please call their Support Centre on 1800 806 645. If you want to know more about scams and how to protect yourself, ASIC's website has some valuable information here and here.

For more information about the client portal you can download the Client Portal User Guide (PDF) or contact us.